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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17908
Experience:  HNC Computing; Large format and multifunction printer expert
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I'm trying to install a new brother printer.preferences tells

Customer Question

i'm trying to install a new brother printer.
preferences tells me printer off-line.
i just got off the phone from brother.
he says i need 10.7 or higher
can i get that?
my printer model is: HL-L2320D
HELP!!!!!!!!!!!!
Submitted: 2 years ago.
Category: Printers
Expert:  Electronics Pete replied 2 years ago.
Hi there,
it depends if your iMac meets the requirements for upgrading.
Here is the guide to updating your iMac to OS X 10.7 or higher:
https://www.apple.com/uk/osx/how-to-upgrade/
Customer: replied 2 years ago.
After much from various Apple geniuses/gurus, my OS has been upgraded to 10.10.4.
Except for a demo print, Brother won't execute any print commands.
I've tried several times - sometimes it makes 'pre-printing sounds', sometimes not.
HELP!!!!!!!!!
Expert:  Electronics Pete replied 2 years ago.
Again, it depends if your iMac meets the requirements for upgrading. What is the specification of your iMac? (memory, processor, etc)
Customer: replied 2 years ago.
printer works
Expert:  Electronics Pete replied 2 years ago.
Glad to hear it is working again! Best,Pete.