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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Hp envy 4500 does not print color. new printer with new ca

Customer Question

hp envy 4500 does not print color. new printer with new cartridges.
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Hi, My name is ***** ***** i will be assisting you
please let me know the operating system installed on the computer thats connected to the printer
also let me know that does color printing problem occour only in excel or all kind of files like emails, photos etc as well