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Michelle, Printer Expert
Category: Printers
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Experience:  B.Sc. Computer Science with Honors
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My DCP7020 gives the message "Back cover open-close the back

Customer Question

My DCP7020 gives the message "Back cover open-close the back cover" and I don't understand what it is talking about. Can you clarify?
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
follow the steps given on the link attached below
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