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Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 16429
Experience:  10+ years work experience.
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I wish to scan documents with wireless. I have a Canon MX926.

Customer Question

I wish to scan documents with wireless. I have a Canon MX926. I was able to do this but it now asks for "Set the PC to Scanning" I can't find any setting for this and I did not have to do it previously. I have not altered any settings and don't understand why I can't scan as before
Submitted: 2 years ago.
Category: Printers
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
Which version of Windows or Mac OS are you running?
I will be standing by.
Thank you,
Customer: replied 2 years ago.
Windows 7
Expert:  Jason Jones replied 2 years ago.
Thank you for the update.
The problem is that the network scanning software is faulting for some reason. The way to fix it is to reinstall the software found by clicking the following link:
Download, install, and run that program. After you do that, you should be all set.
If you need anything further, please let me know.
I look forward to your rating of my help on this page.
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason