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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14602
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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MFC-8370DN will no longer action copying on reverse side of

Customer Question

MFC-8370DN will no longer action copying on reverse side of paper? How to remedy problem. Machine will print on both sides of page.
Submitted: 2 years ago.
Category: Printers
Expert:  John replied 2 years ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Please follow the steps found here ===> http://support.brother.com/g/b/faqend.aspx?c=au&lang=en&prod=mfc8370dn_eu_as&ftype3=1998&faqid=faq00002595_000 <=== CLICK HERE
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Customer: replied 2 years ago.
Hello John,Yes, my copier will work utilising “Case A”, and thank you for that advice. However my original query related to the failure of the alternate paper feed to function; that is the feed accessed by lowering the front panel of the printer/copier. This feed was functioning until recently and I used it frequently when I wished to copy the second side of a document. This facility is no longer functioning and I would wish to enable it once more if possible. I will appreciate your comment.With regards,Barrie