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I have two Brothers printers (MFC-J5910DW and a MFC-J6710DW…

Customer Question
I have two Brothers printers...
I have two Brothers printers (MFC-J5910DW and a MFC-J6710DW and a Mac OS-X, Version 10.8.5. Since yesterday both printers are "Not Connected" for the first time since 2012. I need them both reconnected.
Submitted: 3 years ago.Category: Printers
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Customer reply replied 3 years ago
I hope this is not a scam. Do not tell me to go to Brothers online. Been there/done that! Do not use language I can only guess the meaning of. You are dealing with a total dumb-butt.
Answered in 56 minutes by:
7/2/2015
Technician: Shefin, Printer and Office Equip. Specialist replied 3 years ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified
Hello!Thank you for your question. I amCustomerand I look forward to helping you with your issue today. How do you connect the printer to the computer? Using USB cable? Thank you.S H E F I N
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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