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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a PIXMAMP480 printer. I just installed two new ink cartridges

Customer Question

I have a PIXMAMP480 printer. I just installed two new ink cartridges and ran a few copies. Now my printer is still working but the darkness of the ink comes out very fadded
Submitted: 2 years ago.
Category: Printers
Expert:  Dustin replied 2 years ago.
Welcome to, my name is ***** ***** I will do my best to assist you. How would y ou prefer that I assist you, If you want I can connect to your computer from here, and run through all steps and repairs on screen directly, to ensure the problem is fixed. ( and then explain what to do in case the issue returns in the future ) Or, I can talk you through the needed steps via written communication. How would you prefer to proceed?