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I typed my question, put in my credit card info and was asked to sign in to a site I've never registered in before.
Submitted: 3 years ago.Category: Printers
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Answered in 5 minutes by:
6/27/2015
Technician: Freddy M., Technician replied 3 years ago
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,419
Experience: Years of IT and customer support experience
Verified
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. What is your question? All that has come through is that it is a Pixma 5300.
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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