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I have an HP 7520 and have two new black cartridges. The
I have an HP 7520 and have two new black cartridges. The photo cartridge and the three colored ones seem to be fine but the black one does not print at all. I have cleaned the cartridges but that did … read more
David L
David L
Bachelor's Degree
5,335 satisfied customers
I'm trying to get my HP Photosmart 7520 printer to print
Hello. I'm trying to get my HP Photosmart 7520 printer to print normal pages. I've been to Sam's Club twice today, and have purchased the 564XL black ink cartridge. I've replaced all of the color and … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
We have HP7525. There is no error message. Appeared to have
We have HP7525. There is no error message. Appeared to have run out of black ink. We put in new cartridge, but printer will not print black … read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
Printer will not print black. I have replaced cartridge
printer will not print black. I have replaced cartridge twice color I fine … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Photosmart 5220 has been printing fine. I had a paperjam and
Photosmart 5220 has been printing fine. I had a paperjam and had to remove the tray that it uses for double sided printing. Since then it only prints blank pages. I have replaced all the ink cartridge… read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
ComMy color cartridges work, but the black does not.???? HP
comMy color cartridges work, but the black does not.???? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a PIXMA 3620 is that printing double on the page
I have a PIXMA 3620 is that printing double on the page (color). It is hooked up as a cloud printer for chromebook HOw can I reset itl… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a HP 7650 All In One printer. I recently replaced the
I have a HP 7650 All In One printer. I recently replaced the red and blue printhead and at the same time replaced the black, red and blue print cartridges. Now the black won't print at all. On all the… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
my kodak esp office 2170 is not printing properly. The black
my kodak esp office 2170 is not printing properly. The black print looks faded despite the fact that I have just replaced the black cartridge. I have checked the cartridges and also taken out and repl… read more
Michael T
Michael T
1,603 satisfied customers
My Kodak ESP7 will not print in black, will print in color
My Kodak ESP7 will not print in black, will print in color only. I have: put it new 2 cartridges, turned the printed off and on twice, performed all of the maintence functions, and cleaned the printhe… read more
Michael T
Michael T
1,603 satisfied customers
I just changed the big black ink cartridge on my MP500 printer
I just changed the big black ink cartridge on my MP500 printer and now it does not print using that cartridge. Verified that I installed the same ink # (5). Using official canon cartridge from a new b… read more
Michael T
Michael T
1,603 satisfied customers
My Lexmark Pro 700 Series will no longer print color. I have
My Lexmark Pro 700 Series will no longer print color. I have replaced all of the print cartridges with no luck. What should I do now?… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I just changed all four ink cartridges on a Prevail 705 and
I just changed all four ink cartridges on a Prevail 705 and am having trouble getting the document to print colors. What should I do?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
HIDEEHO! Russell, hope its a good New Year. I have un-inst
HIDEEHO! Russell, hope it's a good New Year. I have 'un-installed' my XP files for my Brother MFC-3360C, then downloaded and installed the Brother MFC-3360C files for Windows 7 with brief success. Now… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My nearly new Lexmark Pro 901 has stopped printing black ink.
My nearly new Lexmark Pro 901 has stopped printing black ink. Colors are fine. Cleaned the printhead as per manual, changed to a new cartridge (and just changed out black cartridge the day before. Dee… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My printer suddenly will not print black. I have cleaned printheads
My printer suddenly will not print black. I had been printing about a dozen copies of an item successfully then suddenly with no warning-no black at all. I have cleaned printheads and changed all ink,… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a Lexmark printer s605. It was printing fine last week
I have a Lexmark printer s605. It was printing fine last week but now only prints using the black ink cartridge. All the color cartridges are full and I just replaced all of them including the black o… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Hi 3310 printer has ink / prints in only green & yellow /
Hi 3310 printer has ink / prints in only green & yellow / alignment fails repeatedly even after cleaning printhead and removing and cleaning all cartridges ( HP brand). Correct paper is loaded. Is thi… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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