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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do I scan on my Epson Workforce 640? The online product

Customer Question

How do I scan on my Epson Workforce 640? The online product manual says to click on my Epson Scan icon. I do not have an Epson Scan Icon on my desktop
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. You most likely do not have the full epson software/driver package installed to use the scan functions.You'll need to update that software as well as the connection to the epson. I can do this for you remotely.
Customer: replied 2 years ago.
Thank you Nathan but I just figured it out. I downloaded the update
Expert:  Nathan replied 2 years ago.
You're welcome. Have a good day.Nathan