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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Canon printer mx870 does notprint with refilled costco ink,

Customer Question

canon printer mx870 does notprint with refilled costco ink, all cartridges refilled at same time. after many tries llght blue,and yellow or light green with bll of sheet blank. also a recvd faxed x or dble x blank page
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Are you having an issue with an actual error message coming up, such as cartridge not recognized? Or is it printing normally, going through the usual motions, but the page just comes out light/blank? Does this happen with photocopies (from the glass) as well as print jobs from computer?