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Related Printers Questions
The printer is stating that there is a paper jam. I have
The printer is stating that there is a paper jam. I have looked in all areas front & back with a flashlight and have found no remaining paper. HELP!!! … read more
Harry
Harry
197 satisfied customers
My printer sends the paper to the rear and the paper jams. I
My printer sends the paper to the rear and the paper jams. I clear the jammed paper and then it sends more to the rear … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
573 satisfied customers
How much do you charge for your help? Brother MFC-j6910DW. A
A couple of days. Display says there is a paper jam front rear. But doing everything to locate the jammed paper, there is none anywhere … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
573 satisfied customers
When printing and/or copying, the paper gets hung up in the
When printing and/or copying, the paper gets hung up in the rear. I open the back door and clear it out but it happens agan every time. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
573 satisfied customers
It will not get out of Printer Tray Jam! I have turned off
It will not get out of Printer Tray Jam! I have turned off the machine. Also I have cleared the back tray, and then open the top and closed. This usually resolves the situation. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,630 satisfied customers
My Brpther Printer MFC-J6710DW keeps indicating paper jam
My Brpther Printer MFC-J6710DW keeps indicating paper jam front & rear. I have done all the suggestions given by the manual and other suggestions from the web... … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,630 satisfied customers
A 10 X 15 cm photo paper has been fed into a brother MFC-J6920DW
A 10 X 15 cm photo paper has been fed into a brother MFC-J6920DW MFC the wrong way. It has jammed the machine. I have pulled out all trays and opened all doors and cannot see it. Is there any 3way of … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
13,638 satisfied customers
I have a MFC-J6710DW printer. We had a paper jam, the paper
I have a MFC-J6710DW printer. We had a paper jam, the paper has been cleared, and we have followed all the trouble shooting proceedures per the manual. We have tried the manual feed slot but that wont… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
i have a mfc-j6710dw that gives a front rear paper jam error
i have a mfc-j6710dw that gives a front rear paper jam error code and it wont clear even though i have made sure there is no obvious paper in the machine and yes i did the steps in the manual i was no… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
my LC79 XXL SERIES MFC-J6710DW WIRELESS PRINTER SAYS PAPER
my LC79 XXL SERIES MFC-J6710DW WIRELESS PRINTER SAYS PAPER JAM [front, Rear]. this is a brand new printer and has never printed. There is no paper jam. What do I do?… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a Brother MFC J6710DW multi function printer. The display
I have a Brother MFC J6710DW multi function printer. The display reflects a paper jam front and back. I have followed all published trouble shooting measures in the owners manual without success. Ther… read more
Thomastech
Thomastech
IT Manager
Associate Degree
18 satisfied customers
My brother mfc-295cn wont work. worked just fine untill I
my brother mfc-295cn wont work. worked just fine untill I had a paper jam and now after clearing the jam it wont work. says I need to trouble shoot… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a Brother printer MFC-7420. It claims the back cover
I have a Brother printer MFC-7420. It claims the "back cover is open"..."Close the back cover". However, the back cover is NOT open and when I open and close the back cover, it still doesn't work. I'v… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
Hi. I have an older all-in-one printer model, MFC 7820N. It
Hi. I have an older all-in-one printer model, MFC 7820N. It is giving me a message that "Back cover open. Please close the back cover." The back cover is not open. I have examined, and opened and clos… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
Hi Help!! For the first time ever, my DCP-7020 brother printer
Hi Help!! For the first time ever, my DCP-7020 brother printer won't print, says back cover open (the back cover is not completely closed) I've checked it, no sides can seen to be loose. Have unplugge… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
My Printer MFC 7220 will not print. I am getting the following
My Printer MFC 7220 will not print. I am getting the following message "back cover open- close back cover" I have tried everything but problem still persists… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
My Brother MFC 7220 shows a Back Cover Open message, even
My Brother MFC 7220 shows a "Back Cover Open" message, even though it is closed. How do I get it to accept a print job?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
Hi, I have MFC-7220 and got paper jamed two days age. I remove
Hi, I have MFC-7220 and got paper jamed two days age. I remove paper as per instruction, but I amstill getting rough nioize and paper not coming thous. It get "Accordoted" behind beck cover. Any sugge… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
13,638 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

Bernie

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Sudipto

Sudipto

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Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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