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Installed a new toner cartridge (TN-2030) into my Brother Printer…

Customer Question
installed a new toner cartridge...
installed a new toner cartridge (TN-2030) into my Brother Printer (HL-2130) but the toner light keeps coming back on. What could be the fault?
Submitted: 3 years ago.Category: Printers
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Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
6/18/2015
Technician: Michael Hannigan, Technician replied 3 years ago
Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11,888
Experience: 25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
Verified
Hello. My name is***** can help you with your question. On many brother printers, when you change it consumable you do need to reset the error before you can continue. If you pull down the front cover, you will see a blue or red button that you can press down in a hole while turning on. If it is blinking then hold it until it stops blinking. Once that is done the printer should be reset and the error message should be gone and it should allow you to continue working with it. Please let me know if that doesn't help or if you still have questions. Mike
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Michael Hannigan
Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11,888
11,888 Satisfied Customers
Experience: 25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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