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Nathan, Engineer
Category: Printers
Satisfied Customers: 25399
Experience:  Computer networking/repair. 12+ years experience.
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My Canon 7500 series / wireless printing from my iPads or Office

Customer Question

My Canon 7500 series / wireless printing from my iPads or Office 2011 MacBook Pro does not print good black print text - light grey - have put in new canon black ink cartridge? It has done this since new about 9 months ago - my Epson & Hp printer do good black text from same computers??
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
If you make a photocopy direct from the glass, how does that come out?
What is the exact model of your printer?
Customer: replied 2 years ago.
Will try photo copy of text tomorrow & get back to you - can't do it this evening
Expert:  Nathan replied 2 years ago.
No problem take your time.Nathan
Customer: replied 2 years ago.
I think I have solved my problem - did not realize there was a lighter & darker option on my font color selection - if this is not my problem I'll get back to you tomorrow - tied up with other things rest of today & until tomorrow aft - thanks
Expert:  Nathan replied 2 years ago.
You're welcome, and best of luck to you.Nathan