How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I purchased a used hp psc 2200 series all in one and it is

Customer Question

I purchased a used hp psc 2200 series all in one and it is supposed to be designed for Microsoft Windows XP and I don't have that on this computer. Is there a way we can make it work. I have windows Vista
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you're having trouble.
Are you trying to use the disc that came with the printer?
Before going through the install process, may I first ask if you've tested the printer at all? I'd strongly suggest you try making a photocopy, direct from the glass, in both color and black only modes, to be sure the printer is fully functional.
Nathan