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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have a Canon PIMAMX479 printer. Trying to set up wireless

Customer Question

Have a Canon PIMAMX479 printer. Trying to set up wireless it keeps telling me to press WPS - where is it
Submitted: 2 years ago.
Category: Printers
Expert:  John replied 2 years ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
It is located in your router, usually on the back or front. However not all routers have a WPS button, in that case you have to follow a different installation approach.
Please click reply to let me know.
Customer: replied 2 years ago.
Thank you. We have an AT&T router that is plugged into our laptop. There is no button. What is the different installation approach. Thanks
Expert:  John replied 2 years ago.
When you see the "press the WPS button" message, press the Stop button on the printer to proceed with the install using Standard Setup Method. You need to follow the prompts.
If you have Windows you can follow this document ===>
If you have a Mac, please open this one instead ===>
Please keep me posted, even if it works or not.
Thank you!
Customer: replied 2 years ago.
Hi John: Not having any luck. Instructions told me to connect with USB cable . - which one didn't come with printer. Seems like a lot of work to connect a printer. Thanks anyway. Don't know where to go from here.
Expert:  John replied 2 years ago.
I can help you step by step. Which Operating System do you have? Windows XP, Vista, 7, 8, 8.1? Or Mac OS?
If you are not sure please click here and let me know what you see next to "Your OS is".
Thank you!
Customer: replied 2 years ago.
I believe it is windows 7
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,