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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Sorry to bother you but I have dementia (can't remember and

Customer Question

sorry to bother you but I have dementia (can't remember and very poor comprehension). Would you mind emailing me and tell me how to scan and copy? I forgot when I was talking to you yesterday.
My email address is: ***@******.***
Much appreciated,
Philip Cowling
Submitted: 2 years ago.
Category: Printers
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

My name is Jason. I look forward to helping you today.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote begins, we will be able to communicate via a chat window. This way, I will be able to walk you through each step. I will also write up the instructions for you.
Thank you,