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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My I pad says no air printer available when trying to print

Customer Question

My I pad says no air printer available when trying to print on my Xperia 400 printer
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Can you please confirm the printer model as I do not see there is a model with Xperia 400. Some existing models: Expression XP-400 , or Superia X-Tra 400, etc.
What's the status of the Wi-Fi/wireless icon on the printer?
Was this printer working with your iPad previously?
Is another device, such as a windows or mac computer, currently working with this printer? (via wired / cable connection or via wireless connection?)
Please reply at the box below. Thank you.