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Says 802.11 wireless hardware address (mac) is disabled

Customer Question
says 802.11 wireless hardware address (mac) is disabled
Submitted: 3 years ago.Category: Printers
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Answered in 3 hours by:
6/8/2015
Technician: Viet - Printer Tech, Printer Technician replied 3 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,168
Experience: Troubleshoot printers, scanners, etc.
Verified
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Was this printer working previously with your computer?
What is the model of your Internet/wireless modem/router device?
Do you have a printer's USB cable we can use temporarily?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Please reply at the box below. Thank you.
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Shefin
Shefin, Printer and Office Equip. Specialist
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