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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11195
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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I have a MFC-J4620DW printer, and using MS Office apps, I can

Customer Question

I have a MFC-J4620DW printer, and using MS Office apps, I can get no envelope to print within 1 inch of the left margin. How can I make this happen?
Submitted: 2 years ago.
Category: Printers
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.
Where are the envelopes loaded, in the printer? according to instructions, I presume... but I have to check.
Have you put the left margin to zero, in all these places:
- in the MS Word printing settings
- in the MS Word document itself (if you put spacing or 'margin' at the left, it will show up in the printout.)
- in the printer's driver settings, and/or the Page Setup found under the
menu of the application software you are printing from (MS Word presumably) ?
It may be necessary to have the margin be zero or minimal in all three settings mentioned.