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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
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I can't turn off my Epson my WF-2540 printer. I am still on

Customer Question

I can't turn off my Epson my WF-2540 printer. I am still on warranty. ***** *****dler
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Remove the power cable from the printer and the usb cable if connected.
Now push and hold down the power button on the printer for30 to 40 seconds without connecting any cable the power or usb.
Release the power button now and connect the power cable and then check using the power button the power button must be held down for 5 seconds to shut it down.
let me know how it goes.