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Download printer info as we can't find our disk.

Customer Question
download printer info as we can't find our disk.
Submitted: 3 years ago.Category: Printers
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Answered in 1 minute by:
6/1/2015
Technician: Freddy M., Technician replied 3 years ago
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,414
Experience: Years of IT and customer support experience
Verified
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
What model is it? What version of windows or mac is on the computer?
.
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Customer reply replied 3 years ago
windows 7
levono
Technician: Freddy M., Technician replied 3 years ago
.
I meant the model of the printer. The number you gave looks like a serial number which I can not find the model from.
.
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Customer reply replied 3 years ago
kodak esp office 2150
Technician: Freddy M., Technician replied 3 years ago
.
Go to this page:
http://support.en.kodak.com/app/answers/detail/a_id/32108/selected/true
That download should have everything the disc had on it for your printer.
Make sure to run the download just saving it is not enough to install it.
If this did not work please come back and let me know by clicking on reply to expert so we can continue.
If it did work please don’t forget to leave a positive rating it is greatly appreciated.
.
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Freddy M.
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Freddy M., Technician
Category: Printers
Satisfied Customers: 18,414
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