How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17287
Experience:  HNC Computing; Large format and multifunction printer expert
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

Yes, replaced drum in OKI C5500 printer and when online it

Customer Question

Yes, replaced drum in OKI C5500 printer and when online it states to replace toner & will not print
Submitted: 2 years ago.
Category: Printers
Expert:  Electronics Pete replied 2 years ago.
Hi there,
Did you fit a genuine OKI replacement toner cartridge?
If not, try doing so, or if you already did, try another one in case the first one is defective.
If the problem persists, then there is likely something wrong with the drum - try removing it and reinserting it again and let me know if that works.