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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11222
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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Image runner LBP5460Message E078-001 appear all the time

Customer Question

Image runner LBP5460
Message E078-001 appear all the time and not possible to print anything
Submitted: 2 years ago.
Category: Printers
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.
Perhaps it overheated a trifle. Driving these things too hard can be a bad idea.
Also check whether fans are running and driving air into the machine.
Then shut it Off for 1+ hours, 2 to 4 hours ideally.
That class of errors relates to the transfer belt, more or less.
It might be the transfer belt or associated systems are not doing something right.
It might be as simple as taking out the drum (carefully - they damage, permanently, very easily by exposure to excessive direct light, or moisture of any kind, or abrasion, or touch by human fingers, etc.), and putting it back in properly.
After that, let me know how it goes, and whether that error (or some other error) still persists.
(If it does persist, then you most likely will have to call in a service tech on this problem, unfortunately.)