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Unable to scanor print Tried all suggested tips in User

Customer Question
guide and sugested ones on...
Unable to scanor print Tried all suggested tips in User guide and sugested ones on phone. Please phone me @ 1-403-(###) ###-####I have sent my credit card info to you more than once
Submitted: 2 years ago.Category: Printers
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Answered in 27 minutes by:
5/29/2015
Technician: VanMagnus Systems, Engineer replied 2 years ago
VanMagnus Systems
Category: Printers
Satisfied Customers: 1,163
Experience: I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Verified
Ok, will call you.. I need to ask a few questions of you first.
Has it ever worked?
If it worked in the past, when did it stop working?
Also, did you add or remove any software just before this issue first occurred?
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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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