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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17653
Experience:  HNC Computing; Large format and multifunction printer expert
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Can't reinstall MFC-j6710DW printer because of error 1006

Customer Question

can't reinstall MFC-j6710DW printer because of error 1006
Submitted: 2 years ago.
Category: Printers
Expert:  Electronics Pete replied 2 years ago.
Hi there,
This is caused by a problem with the print spooler.
You will need to rename the spool printer and driver files:
a. Click Start type cmd and right-click cmd.exe, select Run as administrator.
b. At the command prompt, type the following commands (press ENTER after each)
c. Rename %systemroot%\System32\Spool\Printers to Printers.old
d. Rename %systemroot%\System32\Spool\Drivers to Drivers.old
e. Exit
let me know if you would like remote assistance with this.