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Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 13535
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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My Canon Selphy CP780 Ink Cartridge is stuck. I now have two

Customer Question

My Canon Selphy CP780 Ink Cartridge is stuck. I now have two Selphy's like this. I press eject and the cartridge won't budge
Submitted: 2 years ago.
Category: Printers
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
With the ink cartridge stuck. If you try to print. Does it then tell you it needs to replace a cartridge? If so, try to print, let it give the "replace" message.
And then you should then be able to remove it.
If t hat doesnt work for y ou. let me know and we can try other steps as needed.
Dustin S.
Senior Technician and Network Switching Systems Operator / Maintainer.
Customer: replied 2 years ago.
No, I'm familiar with the machine. These cartridges are physically stuck. They won't run and they won't eject.
Expert:  Dustin replied 2 years ago.
When you push the cartridge eject lever up.. Does the lever move, or does it feel like the lever is "stuck" ?