Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am trying to scan documents to an email address on canon…

Customer Question
I am trying to scan...
I am trying to scan documents to an email address on canon mx410 printer can you help?
Submitted: 3 years ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 10 minutes by:
5/22/2015
Technician: Freddy M., Technician replied 3 years ago
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,418
Experience: Years of IT and customer support experience
Verified
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
What version of windows or mac is on the computer?
.
Ask Your Own Printers Question
Customer reply replied 3 years ago
windows 8
Technician: Freddy M., Technician replied 3 years ago
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. Please follow the steps in this video. Ignore it saying HP the steps are the same for all brands:
https://www.youtube.com/watch?v=NwxIP35VO9k
At the end click on file at the top and then save as.
Save it wherever you like and open your email.
Now attach the scan by opening/replying to an email and clicking the attach or paper clip icon.
Point it to the file you just saved.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.
Ask Your Own Printers Question
Customer reply replied 3 years ago
are you there?
Technician: Freddy M., Technician replied 3 years ago
.
Please follow the steps in this video. Ignore it saying HP the steps are the same for all brands:
https://www.youtube.com/watch?v=NwxIP35VO9k
At the end click on file at the top and then save as.
Save it wherever you like and open your email.
Now attach the scan by opening/replying to an email and clicking the attach or paper clip icon.
Point it to the file you just saved.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.
Ask Your Own Printers Question
Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Technician: Freddy M., Technician replied 3 years ago
..
Please follow the steps in this video. Ignore it saying HP the steps are the same for all brands:
https://www.youtube.com/watch?v=NwxIP35VO9k
At the end click on file at the top and then save as.
Save it wherever you like and open your email.
Now attach the scan by opening/replying to an email and clicking the attach or paper clip icon.
Point it to the file you just saved.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
..
Ask Your Own Printers Question
Customer reply replied 3 years ago
I still need to know how to save documents and send to email address. I cant find where the scanned documents are stored.
Technician: Freddy M., Technician replied 3 years ago
.
Both of those are in my answer:
At the end click on file at the top and then save as.
Save it wherever you like and open your email.
Now attach the scan by opening/replying to an email and clicking the attach or paper clip icon.
Point it to the file you just saved.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
..
Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Freddy M. Your Own Question
Freddy M.
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18,418
18,418 Satisfied Customers
Experience: Years of IT and customer support experience

Freddy M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a Canon MX410 printer/fax/scanner which is about 3
I have a Canon MX410 printer/fax/scanner which is about 3 yrs old. I have never had a problem with it until Windows 10 was installed. It would say printer off line but would still print and scan. Yest… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I just updated my iMac to OS Sierra version 10.13 and I
I just updated my iMac to OS Sierra version 10.13 and I can't get navigator to work for my scanner which is an MX410. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
My MX410 won't scan. It just keeps saying PC Scan Standby.
Hi! My MX410 won't scan. It just keeps saying PC Scan Standby. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I don't have the manual to my MX410 printer. I want to scan
I don't have the manual to my MX410 printer. I want to scan documents & upload them to my laptop. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have a PIXMA MX410 printer. I'm technologically retarded!
Hi. I have a PIXMA MX410 printer. I'm technologically retarded! Please help me see if I can use my printer's scanner to upload documents to attach to emails. Jane… read more
Eric Ewing
Eric Ewing
University IT Manager
197 satisfied customers
I have a Cannon MX410 printer. Just recently I was unable
I have a Cannon MX410 printer. Just recently I was unable to scan documents. I cannot scan from either the scan button one the printer or the scan button on the computer. I have a wireless connection … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
My hard drive died and I got a new one. I have successfully
my hard drive died and I got a new one. I have successfully downloaded the canon MX410 drivers and got printing working but I no longer have the "Solutions Menu" where I can use the PC to control scan… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
My Canon MX410 printer is not responding, and I have 4
My Canon MX410 printer is not responding, and I have 4 documents waiting in the print que.… read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,418 satisfied customers
have a canon MX410 all in one....was working just fine and
have a canon MX410 all in one....was working just fine and now when I try to copy multi pieces of paper from the ADF it says "cannot scan from ADF" but I can fax multi pieces of paper.....its never do… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am having trouble scanning with my Canon MX410. I have scanned
I am having trouble scanning with my Canon MX410. I have scanned before with no issues but now i have a new computer and I just get a PC scan Standby message when I try to scan a document… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have a Canon MX410 Multifunction Copier Printer Fax.
I have a Canon MX410 Multifunction Copier Printer Fax. The printer displays "Printer Error has occurred 5011" What does this mean. How do I fix it.… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a fairly new Canon MX410 and have tried everything
I have a fairly new Canon MX410 and have tried everything on both my Dell Computer and Canon printer to reduce the size of the printout. It is humungous!! Depending on what I print somethings print ou… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
I have a canon mx410 all in one printer. Whenever I print black
I have a canon mx410 all in one printer. Whenever I print black and white documents from Photoshop CS4 the black comes out very light. What can I do?… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
Where to buy Canon PIXMA MX410I printer power cord?
I lost the power cord to my Canon printer PIXMA MX410 I don't see this power cord listed under available parts. I really need to use my printer. Hope you can help. Make: Canon PIXMA MX410 Already Trie… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
675 satisfied customers
I have a Canon MX410 Printer. the test print page works fine
I have a Canon MX410 Printer. the test print page works fine but when I print a document, the printer starts printing then I getr an error message saying the printer is offline and to check that the p… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I cant figure out how to scan a document to my PC using my
I can't figure out how to scan a document to my PC using my new PIXMA MX410 which I am using wireless. The message I am getting on the little readout screen on the Canon is "PC scan standby." Can you … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
how to get your canon MX410 printer to stop going to print
how to get your canon MX410 printer to stop going to "print a file " instead of actually printing. and also, my laptop is not connecting with my printer. i've tried using a USB cord and installing wir… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
i am just hooking up my canon printer /fax .copier/ well you
i am just hooking up my canon printer /fax .copier/ well you know the brand extactly is an canon pixma mx410 oh and it also scans well i did everything right but it is just not connecting to my wifi p… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x