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I have a HP C4780. I had a paper jam. I pulled the paper jam
I have a HP C4780. I had a paper jam. I pulled the paper jam out while power still on. Now printer will not print, Printer will draw paper out and then stop halfway. half the paper in the printer half… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
When I try to print it says paper jam. I have cleared all
When I try to print it says paper jam. I have cleared all jams front and back of the printer. I have tried both trays to print from. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
The printer will not print--I have a red octagon(stop) sign
The printer will not print--I have a red octagon(stop) sign with a … read more
Sudipto
Sudipto
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High School or GED
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PRint Unable 5A JA: Sometimes things that you think will
I just finished 10 copies ....about to orint 5 more when I get this message, PRINT UNABLE 5A GO to Chapter on Troubleshooting & Maintenance in Users Guide. … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
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I have a Mx330 printer that won't let me print because it
I have a Mx330 printer that won't let me print because it keeps saying that the paper output slot is jammed. However, I no longer have a paper jam, but the printer doesn't recognize this. What should … read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
Unable to print 32" Keeps coming up in the display. Have
Unable to print 32" Keeps coming up in the display. Have checked to see that no paper jam is the problem. Directions in the display keep referring me to a complete paper jam exercise. Ever once in a w… read more
Thomastech
Thomastech
IT Manager
Associate Degree
16 satisfied customers
Hi Sandeep,My Phaser 8560 says it has a paper jam. I have
Hi Sandeep, My Phaser 8560 says it has a paper jam. I have completely checked every possible opening drawer or cover and can find nothing. I have pushed thicker card back through which brought no pape… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer keeps saying "Unable to print 32". I have opened
My printer keeps saying "Unable to print 32". I have opened it up front and back removed the jam and it still says there is a jam. How cdan I get it to print?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
BROTHER MFC-9440CN. I am getting an error "Print Unable 5A" I
BROTHER MFC-9440CN. I am getting an error "Print Unable 5A" I tried resetting by turning off, waiting for 30 minutes and turning back on, still getting the same error. It is trying to print something … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
9,602 satisfied customers
my hp laserjet 3030 says check cartridge though the cartridge
my hp laserjet 3030 says check cartridge though the cartridge is utterly new. what should I do?… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
Hi I have a MFC-6490CW printer and my problem is that I tried
Hi I have a MFC-6490CW printer and my problem is that I tried to print and a default message came up saying unable to print 36 then it came up as paper jam I checked for a paper jam and there isn't on… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have a HP Photosmart D7560 that keeps saying 0X61011Bed
I have a HP Photosmart D7560 that keeps saying "0X61011Bed" "Refer to printer documentation" then I hit ok and again and it says "clear paper jam" but there is no paper jam. Please help!… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
I had a paper jam in my printer, HPPhotosmart C4680. Not realizing
I had a paper jam in my printer, HPPhotosmart C4680. Not realizing I should have gone to the back of the printer to undo the jam, I just wiggled the paper out the front. Now the printer won't print at… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
the display message says print unable 5A. See troubleshotting
the display message says "print unable 5A. See troubleshotting and routine maintenence. I have unplug for 70 sec and puggled back up. What do I do next?… read more
Freddy M.
Freddy M.
Technician
18,422 satisfied customers
others me again fellows, with the same printer problem. I
others me again fellows, with the same printer problem. I did do over all the drivers. I went onto a site where most the people were having the same problem, the printer jammed and then they got the e… read more
birtz
birtz
Vocational, Technical or Trade Scho
380 satisfied customers
Brother DCP-117C Printer - unable to print message paper
Brother DCP-117C Printer - unable to print message = paper jam or mechanical error No Jam - machine is clean Turned off machine as user guide suggests - still have error message Have been told I can r… read more
Freddy M.
Freddy M.
Technician
18,422 satisfied customers
I bought brother 495cw 2/19/10. start up ok except when I put
I bought brother 495cw 2/19/10. start up ok except when I put the paper in and pressed start, it only beeps 3 times when start is pushed, and the window says unable to clean 5a If I press any buttons … read more
Tony
Tony
Staff Engineer, Wireless Platform
Bachelor's Degree
88 satisfied customers
I had a paper jam, fixed it, no more paper anyway & it still
I had a paper jam, fixed it, no more paper anyway & it still says unable to print with the number 50 beside it. what shall I do now?… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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