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It's always been fine. I changed the cartridges (Y,C,M) but
it's always been fine. I changed the cartridges (Y,C,M) but the black was ok, the machine said. now the print quality when copying in colour is very poor, even setting the quality and density to max v… read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
First let me say that I am technology challenged! That being
Hi Pearl, First let me say that I am technology challenged! That being said, Printer (3640) will print using black ink when I am making a color print from a document on my MAC. When I try and copy in B&W or print a black and white document, the sheet comes out blank. Ink indicator says black is full. Just replaced color. Help please! … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,185 satisfied customers
I have an Epson xp-420 that will not print a &w doc sent to
I have an Epson xp-420 that will not print a b&w doc sent to it from my pc (win 10). I have re-installed the latest driver, and it printed the test sheet perfectly. It scans, copies and prints in b&w … read more
Josh
Josh
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7,313 satisfied customers
My Epson WF-3540 printer has been working well year, but
My Epson WF-3540 printer has been working well for two year, but yesterday just out of the blue started overprinting any page printed with light grey boxes 5/8" x 4.5 to 6". I can't get rid of them wi… read more
Nathan
Nathan
Engineer
Bachelors of Science
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I have a canon pixma mx860 wireless printer. it has worked
I have a canon pixma mx860 wireless printer. it has worked well. However now I cannot get it to print B/W. If I try to copy a document from the plate it will print color but not B/ W. It will not prin… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I Have a HPOfficejet 6500 wireless which began acting up yesterday.
I Have a HPOfficejet 6500 wireless which began acting up yesterday. week ago I put new cartridgeds in (including a large black). Yesterday the printer suddenyl stopped maing black copies (still doe co… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I need help diagnosing the printing problem on a Sharp AR-BC260
I need help diagnosing the printing problem on a Sharp AR-BC260 Printer/Copier. I retired on SS. health reason. Started working from home to supplement income. I say this to say I am short on funds an… read more
Wendell Huneycutt
Wendell Huneycutt
Senior Technician
Associate Degree
96 satisfied customers
Facing HP Photosmart D110 printer/scanner problems.
I have just bought a new HP Photosmart D110 printer/scanner and tried to install it. Problems encountered: It prints an alignment page, but fails to detect it when placed on scanner. I have checked th… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
My Lexmark Prospect printer has just stopped printing anything
My Lexmark Prospect printer has just stopped printing anything in colour. It is not set to B&W, and has plenty of genuine colour ink in it. Any ideas please?… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
Why does printer print in color when black & white is requested? Also
Why does printer print in color when black & white is requested? Also what is needed to change the belt unit?… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
have a pixma 780, was printing fine, just stopped printing
have a pixma 780, was printing fine, just stopped printing and p/c says its offline. Tried fixes via microsofts control panel, not resolved.… read more
romr2009
romr2009
Bachelor's Degree
329 satisfied customers
I have a new HP Photo Smart C309g-m connected to my new 27
I have a new HP Photo Smart C309g-m connected to my new 27" I-Mac flat screen Computer. Prints fine in Black and White but will not print a color image. I am trying to print from Preview to no avail. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Hi My Canon mp540 prints perfectly from documents on my computer.
Hi My Canon mp540 prints perfectly from documents on my computer. When I make a photocopy with it I get a blank margin about 3.5cms wide down one side of the print and also across the bottom. This hap… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Dell 962, about 5 years old.I have recently had problems
I have a Dell 962, about 5 years old.I have recently had problems with error message 1203, caused, I think, by using non-Dell replacement cartridges (I am not sure if this is relevant, or purely coinc… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a Kodak 5300 All in one printer. After I installed
I have a Kodak 5300 All in one printer. After I installed a Kodak black ink cartridge, I can no longer print from my computer, there is only a blank sheet of paper. If I copy anything it is so light a… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I put in new cartriges and since then only b/w prints. If I
I put in new cartriges and since then only b/w prints. If I hit color(w/color item in place) all I get is whole page scaned in grey. I notced that the light does not go accros the area. Please help !!… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hi My printer is all in one 5500. Has worked fine til now.
Hi My printer is all in one 5500. Has worked fine til now. It wont print black and white from the computer, You can make copies in b and w. What should I do to fix it? Nadine… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My Canon Pixma 780 stopped working. Yesterday it was printing
My Canon Pixma 780 stopped working. Yesterday it was printing B&W documents with streaks. I loaded two new black ink cartridges, and they are being "read" as a quarter full. Today, nothing comes out -… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

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Russell H.

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Andy

Andy

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Bernie

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Sudipto

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Md. Sadique

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Handy--Andy

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