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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Andy. I'm having the same problemn with my Canon mp210,

Customer Question

Hello Andy. I'm having the same problemn with my Canon mp210, which happened, as luck would have it, right after I purchased $80 worth of ink. Now I have two opened cartridges I can't return. Any late developments in fixing this problem? Already did the roller cleaning steps. Just like this customer reported, the printer takes two inches of paper, then freezes up and whows the E3 message.
Submitted: 2 years ago.
Category: Printers
Expert:  Sowrav D. replied 2 years ago.
Hello. My name is ***** ***** I will be assisting you today.
Andy seems to be offline at present, would you like to work with me ?
Customer: replied 2 years ago.
Yes. Unfortunately, however, the printer in question is at work, and I am at home today.
Expert:  Sowrav D. replied 2 years ago.
Then, we can work later, when you will be in front of the printer.
Customer: replied 2 years ago.
That will be Monday at 3:00 PM. Will justanswer hold off collecting the remainder of my payment until we can talk through the problem? I'm a new customer and am not familiar with the procedure.
Expert:  Sowrav D. replied 2 years ago.
Don't worry about the money, it will be in your Justanswer account. You can get the money back, only after you close this question permanently and claim a refund.
Customer: replied 2 years ago.
Okay, so on Monday I just open up my account and continue where we left off?
Expert:  Sowrav D. replied 2 years ago.
Login on and then click on "My Questions" on the right top of the webpage and then open this question and reply me back, I will get back to you as soon as possible.
Customer: replied 2 years ago.
Okay. Thanks. I will come back on Monday then.
Expert:  Sowrav D. replied 2 years ago.