How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michelle Your Own Question
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5568
Experience:  B.Sc. Computer Science with Honors
Type Your Printers Question Here...
Michelle is online now
A new question is answered every 9 seconds

Cannon PIXMA MG7160 Printer problem Only partially prints

Customer Question

Cannon PIXMA MG7160 Printer problem
Only partially prints black ink.
It prints the fields but not the info inside.
Do you know what may cause this?
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Print a test page from the printer driver folder and check if ink missing.
Customer: replied 2 years ago.

B was clogged thank you.

I will now try bank statements again.

thank you Maureen

Expert:  Michelle replied 2 years ago.

I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley below and hit submit. Please don't rate negatively Instead reply me so that i can continue to help you answer you question further

Customer: replied 2 years ago.

Michelle, print is still printing fields but not inside fields

Expert:  Michelle replied 2 years ago.
let me know when you would be online i will remote access and fix the problem for you.