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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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XP-520 on line support lists mountain lion. What is this?

Customer Question

xP-520 on line support lists mountain lion. What is this? I just want to install this wirelessly with simple easily understood instructions, help!
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is this a new printer? Can you please confirm it is the model Epson Expression Premium XP-520?
What's the model of your computer?
Do you have Windows xp, vista, or 7, or 8, or Mac OS X 10.6, 10.7, 10.8, etc.?
What is the brand / model of your Internet/wireless modem/router device?
Setting up wireless printing can be complicated, but I will walk you through all the steps.
What happens when you install the printer software CD disk (or download)?
Are you able to go to the Wi-Fi Setup option on the printer's screen?
Please reply at the box below. Thank you.