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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon Pixma MP250 will print test pages, word docs and anything

Customer Question

My Canon Pixma MP250 will print test pages, word docs and anything else from offline. It will not print anything from online. I've tried everything. I uninstalled and reinstalled the drivers. It worked fine yesterday. Nothing else has changed.
Submitted: 2 years ago.
Category: Printers
Expert:  Shefin replied 2 years ago.
Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today. Please let me know the operating system (E.g. Windows 7, Mac OS X 10.7) and connection type (USB or wireless), so that I can assist you better.Thank you.S H E F I N
Customer: replied 2 years ago.
Windows 7. USB.
Expert:  Shefin replied 2 years ago.
Hi, Can I access your computer remotely and check the issue? Thank you.S H E F I N
Customer: replied 2 years ago.
I guess
Expert:  Shefin replied 2 years ago.
Hi, Please go to the link below, click I agree, download and run Elsinore Client software.http://www.justanswer.com/remotedesktop/join.aspx?Session=fa3dd4ec-6496-42c8-b708-29b8b116c3a7 Thank you.S H E F I N
Customer: replied 2 years ago.
Says it's an invalid link
Expert:  Shefin replied 2 years ago.
Hi, Please try the below link too.http://www.justanswer.com/remotedesktop/join.aspx?Session=06170dfe-ed6a-444c-aee9-45afd2258754
Customer: replied 2 years ago.
Error 404
Expert:  Shefin replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=5846765e-c645-4456-b5a4-bfafa242b896
Expert:  Shefin replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=5846765e-c645-4456-b5a4-bfafa242b896
Expert:  Shefin replied 2 years ago.
Hi, Please contact our customer support at http://ww2.justanswer.com/help