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WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
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I have a Ricoh MP C2500The black is not printing/faded

Customer Question

Hi I have a Ricoh MP C2500
The black is not printing/faded in the middle section of the page, other colours are ok.
How can I tell if I heed to replace the Drum or just the developer?
Submitted: 2 years ago.
Category: Printers
Customer: replied 2 years ago.
I have just added a photo
Expert:  WesPCDr replied 2 years ago.
Hi, I’m Wes. I’ll be glad to help with the issue and answer any questions.
Expert:  WesPCDr replied 2 years ago.
When the image looks just like yours, the problem is with the drum. Replaced the black drum and your prints will return to normal.
Customer: replied 2 years ago.
Should I replace the developer as well?
Expert:  WesPCDr replied 2 years ago.
No, just the drum