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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Was wanting to remove the printhead because my black ink won't

Customer Question

Was wanting to remove the printhead because my black ink won't work
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
What is the make/model of the printer please?
Are you using OEM or generic inks?
Have you done any initial cleaning steps yet?
Customer: replied 2 years ago.

I am not comfortable with this transaction and would like to cancel it.

Expert:  Nathan replied 2 years ago.
You may cancel through the help page.Best of luck to you.