Printer Repair Questions? Ask IT Technicians for Answers ASAP
.Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.Have you already tried manually cleaning the machine?.
No I don't know how.
I did everything you suggested and it looked like it was printing a part of the characters, like the upper or lower half, but not legible.
I have replied. It did not improve. It did not get slightly better. It was occasionally printing the partial letter, but sometimes not,.
I took the printhead off and soaked it as you suggested. It is now worse. There is nothing at all on the page.
.Ok I really hate to have to tell you this but after the troubleshooting we have done if the problem is still there I am sorry to say you indeed are going to require a new part. I know this is not what you want to here but I want to make sure I am honest with the information I provide you. You would need to replace the print head in order to fix this issue. I wish there was another way but with everything you have posted I am confident this is the problem with your machine. The reason for this is he print head is the part of the printer that puts ink from the cartridges onto the page. Over time these parts deteriorate and need to be replaced. When failing they first show faded prints which can usually be fixed by cleaning the print head. Then once they fail completely they print blank because the nozzle is worn and nothing can pass through it. A new print head normally costs between $50 and $80. You can get the part from here: Click Here In case you would like to look for it somewhere else the part number is XXXXX #10. Due to the price and this being an extremely common problem in Kodak printers some people do decide to replace the machine if it is more than a year old if you decide to go that route I would be happy to help you find a replacement. If this machine is under a year old Kodak will normally cover the part under warranty. If you have any questions or need any help following these steps click on reply to expert and let me know. If not please consider leaving a positive rating for my help it is greatly appreciated. Please note you are rating me only not this site or your machine, although I sincerely XXXXX XXXXX did I have no control over either of those..
Thank you, My machine is several years old.