Printers

Printer Repair Questions? Ask IT Technicians for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printers
This answer was rated:

Connecting a printer and printing

Connecting a printer and printing
Ask Your Own Printers Question
Answered in 1 minute by:
11/14/2013
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38,988
Experience: Troubleshoot printers, scanners, etc.
Verified

Hello! Thank you for your question. I am a licensed printer and computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message? What's the model of your printer?

Is this the first time you are setting up the printer on this computer? Or was it working previously? Have you ever installed the printer driver/software?

Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=3bd0f355-a2e4-466a-ba25-d0192d04c653

Thank you,

Ask Your Own Printers Question
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

http://www.justanswer.com/electronics/expert-itstuff/
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38,988
Experience: Troubleshoot printers, scanners, etc.
Verified
Viet - Printer Tech and 87 other Printers Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

my printer can not print again

I'm sorry. Please go to the website below, and see the answer and reply there.

http://www.justanswer.com/printers/846t7-nothing-happens-when-press-print.html

I can connect to your computer again and fix if you'd like to. Just reply at the website link above. Thank you
Ask Your Own Printers Question
Customer reply replied 4 years ago

HI Viet, please help me with my printer its not working again since Friday

Your current question is at the website below:

 

http://www.justanswer.com/printers/846t7-nothing-happens-when-press-print.html

 

Thank you,

Ask Your Own Printers Question
Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38,988
38,988 Satisfied Customers
Experience: Troubleshoot printers, scanners, etc.

Viet - Printer Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,081 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,243 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,166 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,099 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

984 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
I have a MX920 model and i have an error 1403 that i can't
i have a MX920 model and i have an error 1403 that i can't resolve. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
I keep getting the b304 error message on my Canon maxify
Second opinion] Hi there, I keep getting the b304 error message on my Canon maxify MB2360 printer … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,243 satisfied customers
Forgot password for laptop, all i have is model: 15-1004wm,
no was left by grandson who moved and does not want it anymore into i-phones instead. smh … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
38,988 satisfied customers
I have an Epson XP-420 printer approx. 12 months old that
I have an Epson XP-420 printer approx. 12 months old that does not print. I have been thru the checks, installed a new black cartridge, It sounds like its printing but the paper comes our unprinted. I… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
984 satisfied customers
Can you help me find my wpa2 password on my mac for my hp
hi hi can you help me find my wpa2 password ***** my mac for my hp printer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,281 satisfied customers
I am trying to install a black cartridge into the HP
I am trying to install a black cartridge into the HP Photosmart 7520 and it's telling me it is either improperly installed, etc. The ink cartridge is hp 564 XL … read more
Harry
Harry
550 satisfied customers
Have a canon pro9000 had to reinstall windows 10 on my
have a canon pro9000 had to reinstall windows 10 on my computer and now cannon recognize printer. I cannot find the original install disc as have had it several years and still works well. Do not want… read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
38,988 satisfied customers
When I try to print from the computer the output is so tiny
When I try to print from the computer the output is so tiny you can't read it … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
38,988 satisfied customers
Ive just purchased a Pixma TS9000 and followed instructions
Ive just purchased a Pixma TS9000 and followed instructions but when initially switching on printer the support cde 1851 comes up and I cant clear it as I have inserted paper tray for A4 and it doesn'… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
197 satisfied customers
I purchased a new printer, Epson, to use with a HP XP 2000
I purchased a new printer, Epson, to use with a HP XP 2000 computer. I need to update to a more modern widows I guess, I was planning to download the 7 to the above XP but I understand I need the Serv… read more
Mike Taylor
Mike Taylor
40 satisfied customers
I am trying to download the bonus Print Creativity Suite
Hi, I am trying to download the bonus Print Creativity Suite that was in the box with my new HP Evny Photo printer but I don't have the activation code. It is not in the set up booklet or on the flyer… read more
Harry
Harry
550 satisfied customers
Printer will not feed paper and indicates Cassette 2 is out
Printer will not feed paper and indicates Cassette 2 is out of paper, but Cassette 2 has plenty of paper. This problem began a few days ago with intermittent issue; now printer won't feed paper at all… read more
Harry
Harry
550 satisfied customers
I have replaced my toner cartridge and printed 600 pages
I have replaced my toner cartridge and printed 600 pages with now stopped "toner empty" can I override? … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
11 satisfied customers
I have a Brother intellifax 2820 and it has worked great for
Hi, I have a Brother intellifax 2820 and it has worked great for some time now. But it is now printing some words larger than others … read more
Harry
Harry
550 satisfied customers
How do I reconnect my printer to my computer? Brother MFC
Only since fiber optic was installed in my house this afternoon. Can't print. Says the printer needs to be reconnected to my computer. (Printer offline) … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
38,988 satisfied customers
HP Officejet Pro8600Plus. Displaying" problem with printer
HP Officejet Pro8600Plus. Displaying " problem with printer or ink system". I have turned off then on again. Have replaced all ink cartridges - still not working … read more
Harry
Harry
550 satisfied customers
Iam needing to add my canon ts6120 to this lap top? Dell. I
Iam needing to add my canon ts6120 to this lap top ? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
I just installed a new cartridge in my Canon Image Class
I just installed a new cartridge in my Canon Image Class Laser printer. It appears to be in there correctly, but nothing will print. … read more
Harry
Harry
550 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x