Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I'm Nathan and I will be assisting you today. Please remember to rate/accept my answer when we have finished. Thank you.
Hi there, sorry to hear you're having trouble,
unfortunately what you are trying to do is simply not possible.
To print directly from an ios device (iphone, ipad, etc), the printer must be AirPrint capable,
why not? I bought this printer because it said i could print pictures from my iphone
the cp900 model does not have native airprint support
there are ways around that
but it is not quite as simple as your thinking.
The other issue is that your iphone isn't going to support an ad hoc wifi connection to the printer
ok then how do i print from my phone?
To be able to print, you will need to have both the printer and the iphone connected to the same wifi network (going through your modem/router)
If it was an airprint capable printer, that is all you would need,
since yours is not, you'll have to use a 3rd party app for printing,
how do i get my printer connected to wifi
there is a canon printer app you can use, or you can use another service like google cloud print
i have downloaded the canon app. still isn't clear
Have you already installed the canon "easy print" photo app?
Do you have a home wifi network?
yes it is called Canon iEPP. when i select "detect printer" it doesnt find it. i do have a home wifi and yes it is working
Okay, what you need to do is to go through the setup menu on the printer itself, and connect it to your home wifi network
then, with the iphone on the same wifi network,t he app should be able to find the printer
that isn't an ad hoc setup, that is known as infrastructure wifi
the printer should search for and find your wifi network name (ssid), then prompt you to enter the wifi password
after the printer is on the network, then you should be able to print from the phone
what is the encryption key? is it something i make up or is it my wifi password?
That is your wifi password
I'm assuming you know what that password XXXXX but I can help you find it if needed.
no I know it, I just messed up on the capitals/lower case. but now it is successful -- "connected to acess point"
I am trying to print...
ok it worked! yay!
Glad to hear it.
So the network was the missing step then.
Sorry about that, had ratings disabled until we could complete our chat. It is open now.