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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38142
Experience:  Troubleshoot printers, scanners, etc.
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have 2150 printer....when I print a page the printer goes to

This answer was rated:

have 2150 printer....when I print a page the printer goes to "spool" but does not print

Hello Matt! Thank you for your question. I am a licensed printer and computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the full model of the 2150 printer?

Is it still able to copy (if it has a copy function)?

Do you connect the printer to the computer with a USB / printer cable?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please let me know. Thank you,

Customer: replied 4 years ago.

says Office 2150


will copy a document


Office 7

Please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=de135d14-e659-41b4-8339-e6955bc18cfb

Thank you
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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