Printer Repair Questions? Ask IT Technicians for Answers ASAP
It is having trouble picking up the paper and jams.
Would a hair dryer on cool work?
when I print, the very top of the paper is not "curling" around to go back through the printer to be printed.
The reason that it was not going back through the printer was because I still had the back off. I will get some compressed air. Thank you.
yes. It is still printing crooked. As the page comes out, the right side is too close to the top but the left side seems to be in the correct place.
I will do that then get back to you. Thanks.
I cleaned the printer with compressed air, tried printing. First page was slightly crooked. The next time I tried to print I got an error message, "Unable to detect paper edge."
I took the back off and blew it out with just the can air then again with extension tube.
Error message, "Unable to detect paper width."
tried, Unable to detect paper width. Check paper alignment.
No, it also pops up on my computer screen. Should I try the alignment again?
It printed, but still crooked. First try got error message about alignment. Tried to calibrate and cannot detect paper edge.
3 1/2 years old
Thanks, XXXXX XXXXX am helping a friend with filing, etc. at her home. This is her printer and she will not be using it so I guess I will need to print things at home on mine. I appreciate your help.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.