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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9050
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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My thinkpad just stopped printing. It was fine this morning.

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My thinkpad just stopped printing. It was fine this morning. I don't know what I did wrong. The printer is fine since it can print from another computer.

Hi, I'm Robert and I'll be helping you with your printer question.

 

first thing to try is to go to the printers and devices folder

 

double click on the printer and cancel any pending jobs

 

then reboot the computer and see if it will print a test page

 

 

Customer: replied 3 years ago.

It didn't work. The printer connected to my computer has no pending job. If I try to print on this printer, the printer status is blank. Before I got into trouble, it always says printing or pending.


 


There is another printer that was connected to this computer long ago still has a pending job. I'm not sure that is the problem. I tried to delete that job. It always says deleting, but nothing happens.

delete the entire printer that has the pending job.

 

In the start menu run search box type

 

services.msc

 

hit enter

 

find the print spooler service on the list

stop it

 

then start it again

 

If that does not work re install the printer that you want to use again. If you don't have the disk I can get you the download if you give me the exact make and model of it.

Robert M. and 3 other Printers Specialists are ready to help you

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