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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38206
Experience:  Troubleshoot printers, scanners, etc.
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I have a new computer and still have the setup cd rom for my pixma mp250. what do I do?

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I have a new computer and still have the setup cd rom for my pixma mp250.

what do I do?

Hello Jon! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Does the new computer have 7, or 8, or is it Mac computer, etc.?

Do you see the cd/dvd device in Computer or on the Desktop?

Please let me know. Thank you

Customer: replied 4 years ago.

It`s an ACER ASPIRE computer that runs on Windows 7 Home


Premium 64-bit operating system.


The device is in the computer, but looks like a plug in.

Since this is a new computer, don't use the printer cd disk. Please remove the printer from the computer for now, then click on the website below, then download and install the latest printer driver:

If there is any issue, please click on the Reply to Expert tab below, and reply back to me, so I can help further. Thank you very much.
Customer: replied 4 years ago.

how do I download and install the latest printer driver from that page?

Hi Jon,

Please click on the website below and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

Thank you

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
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