Printer Repair Questions? Ask IT Technicians for Answers ASAP
Most of all of the page is printed very lightly just enough to know that it printed but not viewable enough to read. the top line and the botXXXXX XXXXXne which are the lines that tell you the page number and the botXXXXX XXXXXne that tells you the date are perfectly clear. The only information on the page itself that printed was the what happens next box on the left.
When I took both cartridges out of the printer I noticed that there was a glob of ink down on felt padding below where the black cartridge sits.
One more thing I noticed that the wire spring for the color cartridge and the black cartridge are different. the color one is shaped on an arm and into a square, while the black wire just an arm with no square on it, is this normal or should they both be the same.
I cleaned both the cartridges and the printer and it did not make any difference.
Well I quess I'm in the market for a new printer. We've had it for 6 or 7 years so it's time. Thanks I just wanted to make sure that that was the problem. Thanks Freddy. Chet