Printer Repair Questions? Ask IT Technicians for Answers ASAP
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HI there, sorry to hear you're having trouble with the canon,
Unfortunately, this error code (6500) indicates an internal hardware failure, in almost all cases.
One thing you may try is to fully reset the printer: With it powered on, pull the power cord directly from the wall outlet, wait at least 15 minutes, then press and hold the power/on button while plugging back in, keep holding another 60 seconds.
If this reset process does not help, it confirms a hardware failures.
Specifically, the 6500 code designates a PCI buss error .What this means is that there is a failure/damage to of the ASIC chips on the logic board. While this is something that technically can be repaired, it requires replacing the logic board assembly, but based on the age of the printer (circa 2005), it will not be worth the cost.
You'd be looking at $200+ for repairs, while the printer could be replaced (with a much better and up to date model) for under $100.
Okay, will try , can I print this while you are still on?
If you mean can you test this, yes I'll wait while you try.
You can't easily print our live chat instructions though, if that is what you meant.
If you'd like help finding a local repair shop, or a recommendation for replacement model, let me know.
Yes, and I agree, if this does not work, will need to shop around - do you stay around for the result or what? I guess I would accept a recommendation for rep model!!!!!
Yes I can wait for you, go ahead and start the reset process (unplugging) and I'll send on some recommendations in case it doesn't work.
Are you wanting a full size printer (that can do photos and documents) or a dedicated photo printer for photo size prints only?
One that can do both - I have an old HP which does most of the work, but it could probably go to printer heaven any time also
You're probably right about that,
Personally, I don't recommend the Canon (or even HP) units much anymore, they aren't nearly as reliable as they used to be. I usually recommend either Epson or Brother units for home/small business use. Epson tends to have a bit better print quality, but Brother tends to use less ink and the refills are much cheaper.
Here are 2 models you might consider:
Epson WorkForce WF-3540 (click for link)
Brother Printer MFCJ825DW (click for link)
Thanks - started your suggestion and will let you go.
You're welcome. Just let me know if you need anything else.Thanks, XXXXX XXXXX a good day,Natahn