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Related Printers Questions
Printer quit working, saysthere is a problem with printer or
Printer quit working, saysthere is a problem with printer or print system. turn printer off then on. if you continue to get this message contact HP. Ox6100004a … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
272 satisfied customers
I have a hp office jet pro 6970. I used it yesterday and
I have a hp office jet pro 6970. I used it yesterday and printed up one document, no problem. When I attempted the next document I received an error message that there was a paper jam. I pulled out the paper and checked for a jam but could not find anything. My second plan to troubleshoot was to shutdown the printer. It would not shutdown, the little icon on the screen just kept going round and round, so I unplugged it. … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
319 satisfied customers
My printer says improper shutdown. And it says to clear
My printer says improper shutdown. And it says to clear paper jam … read more
Nathan
Nathan
Bachelors of Science
1,623 satisfied customers
I have a Paper Jam message. I have repeatedly followed the
I have a Paper Jam message. I have repeatedly followed the instructions for clearing a jam but it keeps giving me the same message. … read more
Kris R
Kris R
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Computing
3,312 satisfied customers
HP Office jet 6600 Had a paper jam. Followed the directions,
HP Office jet 6600 Had a paper jam. Followed the directions, removing the back panel of the printer, Removed the paper, turned off the printer, turned it back on with no results.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,573 satisfied customers
Printers: HP Office Jet 4500 I have a severe paper jam
Printers: HP Office Jet 4500 I have a severe paper jam and am unable to locate how to open the printer to get to and clear the jam. Can anyone assist me please.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an HP Office Jet 6500 E710n-z and it has suddenly stopped
I have an HP Office Jet 6500 E710n-z and it has suddenly stopped printing - giving me an error message 0-61011bed - and sometimes a paper jam message - but I can find no paper jam I am not technically… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
I have a new HP 5520e printer -up and running for less than
I have a new HP 5520e printer -up and running for less than 1 month. Why do I get a message on the printer Improper shutdown?? First the message said cartridge jam: I could not follow the arrow messag… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
HP B110a photosmart Wireless e-All-in-One B110a. Computer
HP B110a photosmart Wireless e-All-in-One B110a. Computer shows Improper shutdown and paper jam. .Carriage Jammed on right side and cannot be moved by hand. No paper found.Have tried switching off and… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a HP Office Jet series all in one ...few years old ..
I have a HP Office Jet series all in one ...few years old .. since yesterday there is a paper jam...as it begins to print the paper curls up ...there is no tear...I have removed about 6 times now ...o… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have an Officejet pro 8500 Premier. I keep getting a message
I have an Officejet pro 8500 Premier. I keep getting a message that says: open the print access carriage door, clear the jam and press OK. I've done that several times and there is still a jam, I don'… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,231 satisfied customers
I have a hp laser jet cp1025nw color printer and have a blinking
I have a hp laser jet cp1025nw color printer and have a blinking light, a triangle with a question mark in it. What should I do? Thank you… read more
Dustin
Dustin
Support Technician
8,078 satisfied customers
I have a HP office jet pro 8500 premier printer,copy,fax. that
I have a HP office jet pro 8500 premier printer,copy,fax. that says it has a paper jam and I need to clear it and press o.k. I have looked every where there is no paper in the machine I have tried eve… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
HP Photosmart 375 printer has Print cartridge cradle is stuck.
HP Photosmart 375 printer has "Print cartridge cradle is stuck. Clear jam then press OK". Am unable to even reach print cartridge in bowels of printer, far to the left inside cartridge door. What to d… read more
Sudipto
Sudipto
Engineer
High School or GED
1,281 satisfied customers
i am only using this machine as a printer.....there is a big
i am only using this machine as a printer.....there is a big paper jam--how do i fix it..again, the computer is not involved here. dr. kramer… read more
Sudipto
Sudipto
Engineer
High School or GED
1,281 satisfied customers
hp photosmart c4580 paper jam.unable to see any paper. front
hp photosmart c4580 paper jam.unable to see any paper. front or rear. opeening door the ink jets right hand side close door start button hear ink jets juddering paper stil jemmed but unable to find th… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
We have a paper jam in our HP Deskjet F4400 All-in-One printer.
We have a paper jam in our HP Deskjet F4400 All-in-One printer. I followed directions but was only able to remove half of the jam. The paper had ripped vertically down the middle and I was able to rem… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
my HP 6210 allinone printer is having fits. it reads paper
my HP 6210 allinone printer is having fits. it reads paper jam, but there is no paper in it. i have cleaned and examined all openings. I did find a lot of spilled black ink which i wiped up. i have re… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,023 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,573 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Md. Sadique

Engineer

1,517 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Sudipto

Engineer

1,281 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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