Printer Repair Questions? Ask IT Technicians for Answers ASAP
Yes, the black ink status shows about 3/4 full.
I have also tried another new black cartridge, which also did not work.
I have also turned both the computer and printer off and back on.
I read in some other conversations on your site to clean the printhead 3-4 times, which I just did again and now I have black printing, but it is a little blurry. Will that clear up on its own, or should I do something else?
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Okay, I did the alignment, but it failed--saying the cartridges are not calibrated for best print quality; should I touch Ok to continue?
no, I don't see a lever.
I will follow your earlier advice.
Thanks for your help