Printer Repair Questions? Ask IT Technicians for Answers ASAP
I have an Epson XP-400. I am printing 80lb card stock, 8 1/2 x 11. The first 50 or so went fairly smoothly...now, it is barely catching the paper---I am almost hand-feeding the paper. Have checked all the trouble-shooting, and I am doing nothing wrong, except what???
Hi and Welcome to JustAnswer.According to the printer specifications, you shouldnt be using card stock in this printer.When you do in fact use card stock in a printer not designed to do so, it can actually damage the feeder as it isnt designed for the thickness or type.It basically forces the feeder open, so after 50 sheets, it was most likley enough to open the feeder up enough to no longer catch.You may want to test this by trying to print something on plain paper as I would be interested to know if the feeder catches it now.Please let me know what you findThanks Mike
Does not say anything about not taking card stock on the specs of the printer (none that I found), but that would explain what is happening. Will check my printed specs and see if that is true. In the meantime, will check plain paper
I would not lie to you, it is on the epson site against your model number below.Click HERE to see the specs.
PC-Free Paper Support:
Paper Sizes: 4" x 6", 5" x 7", 8" x 10", 8.5" x 11", 8.5" x 14", A4, half letter, user definable, 16:9 wide
Maximum Paper Size: 8.5" x 44"
Borderless Sizes: Photo: 4" x 6", 5" x 7", 8" x 10", Letter, A4, 16:9 wide
Envelope Types: No. 10
Input Paper Tray Capacity: 100 sheets plain paper