Printer Repair Questions? Ask IT Technicians for Answers ASAP
It appears that I have lost what ever HP software that allows me to address the printer in the scan mode. I can copy documents so I can talk to the printer. I am using the wireless mode.
I have searched for the scan mode on the windows 8 desktop and it is not there. I also have tried to reinstall/repair the software from the HP 4500 original installation CD disk but no matter what I try to do to set up the install wizard I just am not successful
I successfully downloaded the software But I still cannot find the scan mode on windows 8 disktop or get to the scan wizard?
I want to thank you for your help! I thought that I had successfully installed the HP update but I found that the HP update software for windows 8 had several errors that I reported to HP and Microsoft and was able to get corrections and was able to finally correctly install The HP updates that you recommended. I can now scan my documents and send them to my computer. thanks again for your help.