Printer Repair Questions? Ask IT Technicians for Answers ASAP
I purchased the printer on 28/5/08. When I try to photocopy, the paper is blank.
I did release the handle beside the ink cartridges and I think that may be the problem.
I spoke to the Canon help line and they told me to turn off the printer, take the ink cartridges out and remove the print head. Then turn the printer back on and return the ink cartridges and the print head I did that and it now tells me that 'The type of print head is incorrect. Install the correct print head.' This is the same print head that has been in the machine for the past 4 years. I am confused!!
I have done what you suggested and still getting the same message 'U052 The type of print head is incorrect. Install the correct print head.'
Can you suggest anything else please?